Our guarantee
If it is not right, you do not pay for it
You are buying words you will say out loud, once, in front of everyone who loved them. That is not a purchase anyone should make on trust alone — so here is exactly what we stand behind.
Four promises, and what each one means
If we cannot meet your date
You pay nothing. We check the date before we take a penny, which is why no payment is taken on this website. If our schedule is full, you keep your money and your time to find someone else.
If we miss your date
Full refund, and you keep the writing. We do not ask you to send it back or argue about whether you used it in the end.
If a detail is wrong
We fix it free, on every service — including the first-draft services that do not include revisions. A name misspelled or a fact reversed is our mistake, not a change of mind.
If it still is not right
Full refund. We would rather lose the fee than have you stand up in front of everyone who loved them holding words you do not believe in.
Why we can promise this
Because we check your date before taking payment, we are never in the position of holding money for work we cannot do. And because every piece is written by a person who reads what you sent, a tribute that misses by a mile is rare — and when it happens it is almost always because a detail did not reach us, which is fixable.
What is not covered
A change of mind after delivery. A delay caused by an information form that came back late or incomplete, or an email address that bounced. A brief that changed substantially after writing began — we will quote for the new one rather than refuse it. The full detail is in our Refund Policy and our Terms of Service, and neither contains anything that contradicts this page.
Ask us anything before you order
Describe your situation and we will tell you honestly which service fits — or whether you need one at all.